Data Protection at raja88

Privacy Policy raja88 — Data Protection & Personal Information

Your privacy is our priority. The raja88 Privacy Policy transparently explains how we collect, use, store, and protect your personal information as a user of Malaysia's leading digital entertainment platform.

Updated: 1 January 2026

256-bit SSL Encryption

All data transmitted between your device and raja88's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

User Data Controls

You have the full right to access, amend, or request deletion of your personal data held by raja88 at any time through our support channels.

No Third-Party Data Sales

Raja88 does not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. Your data remains yours.

Secure & Isolated Servers

Raja88 user data is stored in high-grade data centers with strict physical and digital access controls, ensuring your information is protected from unauthorized access.

Malaysia PDPA Compliance

Raja88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices comply with the required legal obligations.

Flexible Communication Preferences

You can manage your marketing communication preferences at any time — including promotional emails, in-app notifications, and SMS messages — directly from your account settings.

Introduction & Our Privacy Commitment

Raja88 takes user privacy extremely seriously. As a digital entertainment platform trusted by hundreds of thousands of users in Malaysia since 2018, we know that your trust is the most valuable asset we hold. This Privacy Policy is crafted to give you a clear, honest, and comprehensive picture of how we handle your personal information.

This document applies to all your interactions with raja88 — whether through our official website at raja88.fun, the Android or iOS mobile app, or any other digital channel operated by raja88. By using our platform, you agree to the practices described in this Privacy Policy.

We encourage you to read this document in full. If any section is unclear or you have specific questions, the raja88 support team is available to assist you at any time.

Important Note: This Privacy Policy may be updated from time to time. Any material changes will be communicated to you via an in-platform notice or email to your registered address. The date of the latest update is always displayed at the top of this document.

01 Information We Collect

Raja88 collects your personal information through several different methods when you use our platform. The type of data collected depends on how you interact with our services.

Information You Provide Directly

  • Registration information: Full name, date of birth, identity card number (MyKad), email address and mobile number.
  • Financial information: Bank account number, account holder name and preferred payment methods (FPX, Touch 'n Go eWallet, GrabPay).
  • Identity verification documents (KYC): Copies of MyKad, bank statements, or other supporting documents required for account verification.
  • Support communications: Records of live chat conversations, emails, and any complaints or inquiries you submit to our team.

Automatically Collected Information

  • Technical data: IP address, browser type and version, device operating system, screen resolution, and device ID.
  • Usage data: Pages visited, time spent on each section, games played, login frequency, and navigation patterns.
  • Cookie data: Session cookies, preference cookies and analytics cookies that help us understand how users interact with the platform.
  • Location data: Approximate location information based on your IP address for legal compliance and security purposes.

raja88 never collect sensitive information such as passwords in plain text, biometric data, or medical information. Your password is stored in hashed form and cannot be decrypted.

Data Category Summary

Data Category Example Primary Purpose
Identity Name, MyKad, date of birth KYC verification, legal compliance
Contact Email, phone number Account communications, password recovery
Finance Bank account number, e-wallet Deposit & withdrawal processing
Technical IP, device, browser Security, fraud detection
Usage Games, frequency, duration Experience personalisation, analytics

02 Purpose of Data Use

Raja88 uses your personal information solely for legitimate and necessary purposes in order to deliver high-quality services to you. We do not use your data beyond the limits stated below.

  • Account management: Create, verify and manage your raja88 account, including mandatory KYC processes.
  • Transaction processing: Process deposits, withdrawals and all financial transactions securely and accurately.
  • Platform security: Detect and prevent fraud, money laundering, unauthorised access and system abuse.
  • Legal compliance: Fulfil obligations under the Personal Data Protection Act 2010, AML/CFT requirements and applicable regulatory directives.
  • Service personalisation: Personalise game recommendations, promotions and the interface based on your preferences and usage patterns.
  • Customer support: Resolve complaints, respond to enquiries and provide the necessary technical assistance.
  • Marketing communications: Send information about promotions, bonuses and new features — only with your consent and subject to opt-out preferences.
  • Platform improvement: Analyse aggregated usage data to improve overall platform performance, design and user experience.

raja88 will not use your personal information for purposes unrelated to the provision of platform services without first obtaining your separate consent.

03 Data Sharing & Disclosure

Raja88 understands the importance of your information's confidentiality. We only share your personal data in limited and necessary situations, and we always ensure that recipients are bound by equivalent confidentiality obligations.

Trusted Service Providers

We work with selected third-party service providers to operate the platform, including licensed payment processors, identity verification providers, analytics platforms, and cloud computing infrastructure. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal Requirements

Raja88 may be required to disclose your personal information to government authorities or law enforcement if mandated by a court order, warrant, or valid legal requirement. In such situations, we will notify you unless prohibited from doing so by law.

Business Transfer

Should raja88 be involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance and given the option to withdraw if necessary.

Our commitment: raja88 does not sell your personal information to any third party for marketing or advertising purposes. We do not trade in user data.

04 Data Security & Technical Protection

Protecting your data is more than a legal obligation for raja88 — it is a core commitment we uphold. We continuously invest in the latest security infrastructure to ensure your information remains safeguarded at all times.

Technical Security Measures

  • End-to-end encryption: All data in transit is protected by TLS 1.3 protocol with AES-256 encryption.
  • Two-factor authentication (2FA): Additional layers of protection are available for all raja88 user accounts.
  • 24/7 Monitoring: The active threat detection system monitors platform activity around the clock to identify any unusual access.
  • Regular security audits: Penetration testing and independent security audits are conducted regularly by certified third-party experts.
  • Internal access controls: Only authorized personnel with a clear business need may access user data, and every access is logged for audit purposes.
  • Secure backups: User data is automatically backed up to encrypted, isolated locations to ensure continuity of service.

While raja88 takes all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to play your part in protecting your account by using a strong password and enabling 2FA.

05 Cookies & Tracking Technologies

Raja88 uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with our services, and ensure the platform functions smoothly.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Preference cookies: Save your preferred settings such as language, interface theme and other configurations.
  • Analytics cookies: Collect anonymised usage data to help us understand traffic patterns and improve the platform.
  • Marketing cookies: Used to show promotions relevant to your interests. You may opt out of this type of cookie.

Managing Your Cookies

You can manage cookie settings through the cookie preference panel that appears when you first visit our platform, or at any time through your browser settings. Please note that disabling certain cookies may affect platform functionality.

06 Data Retention Period

Raja88 retains your personal information only for as long as necessary to fulfil the original purpose of collection or to meet applicable legal obligations.

  • Active account data: Retained for the duration your account is active, plus any additional period required by law.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
  • KYC documents: Retained for a minimum of 5 years after account closure in accordance with AML/CFT requirements.
  • Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
  • Analytics data: Anonymized usage data is retained for up to 3 years for long-term trend analysis purposes.

Once the retention period expires or you request data deletion, the relevant information will be securely deleted or anonymized in accordance with established procedures.

07 Your Rights as a User

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding your personal data held by raja88:

Right to Access Request a copy of the personal information we hold about you.
Right to Rectification Request correction of inaccurate or incomplete information.
Right to Erasure Request deletion of your personal data (subject to legal obligations).
Right to Object Object to the processing of your data for direct marketing purposes.
Right to Portability Receive your data in a machine-readable format for portability.
Right to Restriction Request restriction of data processing while a query or dispute is being handled.

To exercise any of the above rights, please contact the raja88 Data Protection team via email at [email protected] or through the in-platform live chat. We will process your request within 30 calendar days of receipt.

08 Children's Privacy

The raja88 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors below the stipulated age. Should we discover that personal data belonging to someone under 18 has been collected, we will take immediate action to delete that information and close the account in question.

If you become aware that someone under the age of 18 has registered a raja88 account, please contact our support team immediately so that appropriate action can be taken without delay.

09 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how raja88 handles your personal information, we are ready to listen and assist you.

  • Data Protection Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: All privacy inquiries will be responded to within 3–5 business days

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and raja88 has failed to address your concerns satisfactorily.

FAQ — raja88 Privacy Policy

Absolutely not. raja88 does not sell, rent, or commercialise users' personal information to any third party for marketing or any other commercial purpose. Your data is only shared with carefully selected service providers bound by strict confidentiality agreements, or when required by law.

You can submit a data access request by contacting the raja88 support team via live chat or email at [email protected]. State that you wish to make a "Subject Access Request". We will process your request and provide a data report within 30 calendar days.

Following account closure, raja88 will retain your personal information for the minimum period required by law — typically 5 to 7 years for financial and KYC records. After that period, your data will be securely deleted or anonymised. Data not subject to legal obligations will be deleted earlier upon your request.

Yes, you can opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any of our marketing emails, or by updating your communication preferences in your raja88 account settings. Please note that security and transaction-related emails cannot be unsubscribed from, as they are essential to your account's security.

In the event of a data breach involving your personal information, raja88 will take immediate action to contain the breach, assess the scope and impact of the incident, and notify affected users within 72 hours of becoming aware of it. We will also report the incident to the relevant authorities as required by applicable law.

Play with Peace of Mind at raja88

Your privacy is protected, your data is secure. Enjoy the best digital entertainment experience in Malaysia with complete peace of mind. Register today and claim your exclusive welcome bonus.

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